ENDORSEMENTS
“An easy to read, well organized compilation
of stories that demonstrates their power across a broad spectrum
of business needs. Anyone choosing these techniques as part of their
toolkit will appreciate the insights shared by the storytellers.”
Ellen Bovarnick, vice president
Business Process Excellence
The Coca-Cola Company
“Lori Silverman offers fresh ideas for
introducing stories into organizations and inspiring better leadership
through them. This is a well-researched and lively reference for leaders
at every level.”
John Alexander, president
Center for Creative Leadership
“This book takes the concept of organizational
stories from a pleasant idea to a practical means to advance strategy,
product development, and ultimately shareholder value.”
Anita Brick, director
University of Chicago Graduate School of Business
“I love the book. Lori Silverman and her contributors
have assembled a valuable compendium of information on how and why
stories enable transformation and include how to do this in your
own organization. My hope is that this book will create a new generation
of leaders who will stop numbing people with spreadsheets and pie
charts, and start inspiring them with stories that illuminate organizational
mission, values, and goals.”
Frank D. Byrne, M.D., president of St. Mary’s
Hospital Medical Center, a part of the SSM Health Care system
“Storytelling, often thought to be a dying
craft, is making a sensational comeback in modern day organizational
life. Leaders in all walks will benefit from Silverman’s real
world accounts of storytelling successes in high performing organizations.”
Daniel M. Sprague, CEO
The Council of State Governments
“Silverman reminds us that the best tools
for connecting to and inspiring our teams are the oldest ones—stories.
A customer service story, a story illustrating our history, or a
story exhibiting commitment to share goals can inspire more deeply
than an directive from on high. Put flesh on the bone. Tell a story.”
Arne M. Sorenson, chief financial officer
Marriott International
“When just about every fact on the planet
is but one mouse click away, stories take on new importance in every
business enterprise. From leadership to team building to branding
to knowledge management, narrative has become a powerful—and
essential—tool. This collection of essays offers an array
of savvy advice on how to unleash the power of stories in your organization.”
Daniel H. Pink, author of A WHOLE NEW MIND
“Achieving results through others is a key
competency for everyone in a leadership role. Lori’s book
illustrates how the use of stories will help your organization achieve
positive outcomes. A must read for anyone in an organization facing
significant change.”
Vicki L. Chvala, executive vice president
American Family Insurance
“Organizations have a real issue: The fact
that they are both community and hierarchy, and that the two are
often at cross-purposes with one another. Stories are a vehicle
for expressing this kind of understanding and connection that from
time to time make a great difference.”
Art Kleiner, editor in chief
Strategy + Business
“This book is excellent at introducing how
stories can be used to communicate management principles and strategic
ideas. It's the first to summarize the use of story in various business
applications with REAL examples and results. I seriously will use
the concepts presented in this book in my own company.”
David Coffman, president
Coffman Engineers, Inc.
“A captivating and inspirational read that
reveals the power of stories to influence change in organizations!
Lori Silverman does a masterful job of weaving a tapestry of stories
from publicly traded companies and small businesses to governmental
agencies and nonprofits that exemplify best practices in customer
service, project management, teamwork, leadership, organizational
change and more.”
Kirby Rosplock, vice president
Research & Development, Asset Management Advisors
“Wake Me Up When The Data Is Over
is an invaluable set of insights about how business stories are
being used in practical ways in a wide variety of organizational
contexts. Essential reading for anyone interested in learning how
to use story—the most ancient of technologies—for very
modern purposes.”
Stephen Denning, author of The Leader's Guide
to Storytelling (2005)
“If your success as an executive depends upon
your ability to engage your people, your leadership and other vital
stakeholders, you have to read this book. Using this proven technique
will enhance the organization's success as well your communications
and also transcend your activities and ultimate effectiveness. This
book is a resource you'll refer to time and time again.”
William J. Carbone, CEO
American Association of Physician Specialists & American Board
of Physician Specialties
“Wow! This was a really great read—unique
and pertinent to day-to-day leadership. It provides a very fresh
perspective on a very old subject.”
Carson F. Dye, partner
Witt/Kieffer
“What a wonderful book. Instead of theory
and ideas, this book teaches by telling us stories that focus in
on the everyday life of an organization, and the things that make
a difference. The book introduces a new form of business education
that is vivid, inspirational and helpful.”
Dennis T. Jaffe, Ph.D., professor of organizational
systems
Saybrook Graduate School
“As a person who has worked in the nonprofit
world and ‘fought hunger’ for the past 17 years, I can
totally attest to the strategies outlined in “Wake Me Up.”
Charts cannot convey the loss of hope or dignity that comes with
poverty, not will statistics inspire citizens to see their role
in finding solutions. Stories help people see the bigger world,
and they can often give people the courage and understanding they
need to step forward and become engaged. I never leave home without
a story in my pocket.”
Robert Egger, president of DC Central Kitchen
and author of Begging For Change
“The book is fabulous. The case studies are
eye-opening to new and pragmatic ideas that can be implemented at
all levels of an organization.”
Cheryl Grandolfo, manager
Strategic Alliances, Lending Solutions, Inc.; board member, American
Marketing Association-Chicago Chapter
“Companies that use fact-based selling techniques
struggle to differentiate themselves from their competition. This
insightful and groundbreaking book teaches storytelling techniques
that can transform any such organization from simply being competitive
to being unforgettable.”
Vik Bangia, managing director
Strategic Services, Corporate Real Estate Services, United Properties
“Every organization has its stories. Anyone
wanting to understand an organization’s culture need only
listen to the stories people tell. This book is a ‘must read’
in that it describes ways to use storytelling and story hearing
to affect an organization’s culture to create desired results.”
Judy Schector, director
Developing Leadership in Reducing Substance Abuse, Portland State
University
“Storytelling and corporate lore play an important
role in communicating strategies, intentions, operating styles and
especially values. The organizational and topical breadth of the
stories gathered together in this volume will inspire you to tell
the most meaningful story of all—yours.”
Alph Bingham, CEO
InnoCentive, Inc.
“Storytelling sounds so simple. And it was,
once upon a time. This book is a reminder that storytelling allows
deeper understanding of and commitment to a situation or a person,
and it’s a reference to jump-start the thinking required to
tell your story.”
Susan Hughes, senior vice president
Edelman
“This book will reshape your view of storytelling
and give you lots of practical ways to use stories in your organization
to capture the hearts and minds of people.”
Scott Hayes, manager of organization development
and training
Peoples Energy Corporation
“Business leaders in all arenas will be inspired
by Wake Me Up to explore and harness the power of their individual
and collective experiences to affect change and influence success.”
Pamela S. Gilley, COO
American Legion Auxiliary National Headquarters
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